If you ever have a question about LeanTec, Chuck’s your guy. As one of the main designers of our software, he knows how it all works together and can trouble-shoot most tech problems. Chuck has a great sense of humor and is one of those rare people who functions from both sides of the brain—the technical/logical side and the creative side. Read the interview below to see what I mean.
1. What are your day-to-day responsibilities?
Every day I proactively ensure that all LeanTec services are running and functioning as intended both for our customers and LeanTec’s internal networking needs. If a user has a question or concern with the software, scanner, or cabinets, I handle those support requests. In addition, there are many other things that go on behind the scenes. We’re constantly striving to better our products, and I’m always working on modifications and improvements with the software development team. Without a great team, we wouldn’t be where we are today.
2. What drew you to LeanTec?
I’ve been with LeanTec even before it had a name. When I was working in the collision repair industry, I saw the desire of shops to control their costs and profits. Material was being either under or over-ordered — or worse — product was sometimes walking out of the shop. We were being asked by the shops to “fix” this issue. After a few trials, LeanTec was born.
3. What do you like most about your job?
There’s always something new: a new customer, a new feature, or some new circumstance from which to learn and build. I don’t like repetitive tasks, so this position keeps me “on my toes”.