Category: Employee Spotlight



June 19, 2018

Meet Ryan Ketcham

in Employee Spotlight 221 comments

Ryan’s is the face most customers recognize. He’s usually the one who’s introduced them to LeanTec and helped them understand how it’ll benefit their organization. Helping is what Ryan likes to do—both professionally & in his personal life. And he’s not afraid of challenges. Whether it’s helping disadvantaged kids on the weekends or helping customers solve their shop challenges during the week, Ryan cares—and he’s not afraid to do what it takes to solve the problem. With 15 years of sales leadership experience (11 of them in Automotive Aftermarket), he’s up to the task.

We caught up with Ryan at his home in Indianapolis—which can sometimes be a challenge of its own, as he’s usually on the go visiting our clients all over the US & Canada.

  1. 1. What are your day-to-day responsibilities?
    I oversee all the sales activities & brand awareness for LeanTec.  And I participate in new product development ideas and the onboarding of new customers.

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April 24, 2018

Meet John Taylor

in Employee Spotlight 14,486 comments

John Taylor’s a man of many interests and talents.  Some of those talents he got through education (AAS & BS degrees in engineering technologies) and through certifications (SCRUM Master/Product Owner). But most of his talents he acquired because he loves to learn and isn’t afraid to try new & different things. He likes nothing better than to pass on new bits of knowledge to anyone who’ll listen.  That’s how I learned about looking for the Green Flash. John mentioned it in an email, & I was curious.  Read on, & you’ll be the proud owner of that bit of info too!

 

1. What are your day-to-day responsibilities?
I’m the Project Manager for the re-write of the LeanTec Prophet C software.

2. What drew you to LeanTec?
I was maintaining the existing Prophet C software, and the opportunity arose to re-write the product. That challenged and excited me.

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February 6, 2018

Meet Levi Duff

in Employee Spotlight 1,629 comments

Levi is our in-house inventor—an interest he’s had most of his life.  He says he’s always liked to take things apart, put them back together and build new things. And he’s good at it. When a large distributor with 26 shops asked for a solution to their disappearing materials, Levi designed the first version of our Stationary Cabinet.  From there, he designed our mobile carts and the smart lock for inventory rooms.

If you ask people about Levi, they’ll tell you that he likes to help people—the neighborhood kids who need a Dad’s attention, the friend who needs help fixing his car, the kids who need coaching in baseball.  It’s that quality that makes him a natural at helping new customers install their equipment—it’s what makes him care about people at the shop being trained to be successful with LeanTec and what makes him patient as he walks folks through each question they may have. Levi is humble—and wasn’t comfortable talking about himself, but I told him people would like to know him better—so, being Levi, he helped me.

1.  How long have you been @LeanTec?

From the beginning.

2.  What are your day-to-day responsibilities?

As a customer representative, I have the initial discussions with new customers to determine their inventory solution needs & then I facilitate cabinet installations—both on and off site.  I also help with any questions current customers may be having.  I design & maintain the hardware, design & build installation kits, and have been helping with upgrades to our software.

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December 5, 2017

Meet Chuck Wheelock

in Employee Spotlight 340 comments

If you ever have a question about LeanTec, Chuck’s your guy. As one of the main designers of our software, he knows how it all works together and can trouble-shoot most tech problems. Chuck has a great sense of humor and is one of those rare people who functions from both sides of the brain—the technical/logical side and the creative side. Read the interview below to see what I mean.

1. What are your day-to-day responsibilities?  

Every day I proactively ensure that all LeanTec services are running and functioning as intended both for our customers and LeanTec’s internal networking needs.  If a user has a question or concern with the software, scanner, or cabinets, I handle those support requests.   In addition, there are many other things that go on behind the scenes.  We’re constantly striving to better our products, and I’m always working on modifications and improvements with the software development team.  Without a great team, we wouldn’t be where we are today.

2. What drew you to LeanTec?  

I’ve been with LeanTec even before it had a name.  When I was working in the collision repair industry, I saw the desire of shops to control their costs and profits.  Material was being either under or over-ordered — or worse — product was sometimes walking out of the shop.  We were being asked by the shops to “fix” this issue.  After a few trials, LeanTec was born.

3. What do you like most about your job?  

There’s always something new:  a new customer, a new feature, or some new circumstance from which to learn and build.  I don’t like repetitive tasks, so this position keeps me “on my toes”.

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October 26, 2017

Meet Vikki Lambert

in Employee Spotlight 355 comments

Vikki is that friendly voice you’ll hear when you need help with anything at LEANTEC. She’s been with us since April of 2015, bringing 20 years of experience in the Software Industry to the job. When you meet Vikki, you’re struck by her graciousness, and it doesn’t take long to see that she really cares about the people around her –whether it’s the employees, customers, or vendors.

We thought you’d like to get to know her a little better, so we asked her some questions:

1.  What are your day-to-day responsibilities?Taking care of day to day operations within the company.  Whether dealing with Vendors, Customers, Employees, etc. I do it all.

2.  What drew you to LeanTec? The fact that LeanTec was a start-up company, and I truly believed in the vision.  It’s exciting being on the front-end of something that you feel will make a difference.

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